Message from Residence Inn by Marriott Muskoka Wharf

Since our founding 92 years ago, Marriott International has always placed an emphasis on health and safety for our guests and associates. The COVID-19 pandemic has required us to raise our demanding standards to an even higher level with new protocols for the current circumstances. We are committed to providing you, our valued customer, with a safe environment that aligns with expert protocols for working to defeat COVID-19. Consisting of in-house and outside experts in food and water safety, hygiene and infection prevention, and hotel operations, Marriott’s Cleanliness Council is redefining our cleaning and safety standards. The attached materials represent Marriott’s revised cleanliness procedures and protocols. We are sharing these with you today so that you’re On The Pond attendees are aware of the efforts we are undertaking to create safe spaces, safe meetings and events, and safe stays at Marriott hotels. Feel free to share these materials as necessary, however please note, we anticipate that these guidelines and protocols will evolve with public health and governmental recommendations. We continue to monitor and stay up-to-date on the latest guidance from the World Health Organization (WHO), which can be found here. Additionally, we encourage you to reference the most recent travel guidance at Thank you for being a loyal Residence Inn by Marriott, Muskoka Wharf customer and for your continued partnership during this time. Please do not hesitate to reach out to me with any questions.




T 705.687.6600 M 705.716.8799 F 705. 687.6605

Residence Inn Gravenhurst Muskoka Wharf

285 Steamship Bay Road

Gravenhurst, ON P1P 1Z9

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